Shipping policy
At Epstein Gaming, we aim to dispatch orders promptly and provide reliable delivery to customers in the United Kingdom and selected international destinations.
Shipping options, delivery estimates and costs are displayed at checkout based on your delivery location and the available services.
International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the customer.
International deliveries may also take longer due to customs processing or local delivery services.
Customers are responsible for providing an accurate and complete delivery address. Where tracking is available, tracking information will be provided after dispatch.
If your order is delayed, damaged or does not arrive, please contact us at hello@epsteingaming.com and we will investigate the issue.
Nothing in this Shipping Policy affects any statutory consumer rights applicable to your purchase.